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Elements and Performance Criteria

1. Clarify client order
   • Job requirements and order form is reviewed to confirm that all required information has been provided prior to manufacture
   • Client is consulted, if necessary, to clarify or provide additional information
2. Determine resources required to manufacture medical grade footwear
   • Availability of materials of the type and quality required to manufacture footwear components are confirmed
   • Materials to make footwear components are selected to match design requirements
   • Special or 'one-off' materials are ordered from appropriate suppliers and availability within specified timelines is confirmed
3. Check the shoe last if manufactured elsewhere
   • The last is checked to confirm that it complies with order form and is free of construction faults
   • Specific design and construction features of the last are discussed with other medical grade footwear practitioners if required
   • Assistance in conducting a trial last fitting (pre-pattern) is provided, if required
4. Check pattern and conduct trial pattern fitting
   • The pattern is reviewed to ensure compliance with order form and last construction
   • Design features and use of pattern are clarified with pattern maker or client, as required
   • Trial pattern fitting is conducted, if necessary
5. Construct and finish footwear
   • A mock-up of the design is made to clarify order specifications, if necessary
   • Appropriate techniques needed to produce the footwear are selected to ensure achievement of design specifications
   • Equipment is checked to confirm compliance with manufacturer operating procedures and OHS practices
   • All pieces are cut from the patterns and upper is sewn and closed
   • Componentry is prepared, cut and built, including innersoles and orthotic componentry
   • Footwear is prepared and lasted
   • Sole, heel and build-up are constructed and bottom attached, including external raisers, as required
   • Liaison occurs with relevant personnel during the production of the custom-made medical grade shoes
   • Finishing off is carried out, final components added and product given final check to ensure compliance with established quality standards prior to delivery to client as appropriate
6. Perform record keeping procedures
   • Client files are maintained
   • Administrative tasks are completed

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Demonstrates knowledge of the elements and principles of medical grade footwear design and how they can be used to meet specified requirements footwear construction and standards terminology diagnostic and definitive constructions modification processes materials and tools and equipment used other practitioners in the field and in major related fields including their roles capabilities and limitations safety and environmental aspects of relevant workplace activities OHS practices including hazard identification and control measures quality practices workplace practices recording and reporting practices

Demonstrates skills to use hand and machine tools produce custommade medical grade components and footwear evaluate problem solve and address a variety of design and construction problems communicate and work effectively with work colleagues associates and clients encompassing teamwork client confidentiality and appropriate communication and interpersonal skills consult and liaise in a professional manner with people external to the enterprise such as podiatrists and other order originators read interpret and follow information on work specifications standard operating procedures and work instructions and other reference material maintain accurate records communicate within the workplace sequence operations meet specifications clarify and check taskrelated information carry out work according to OHS practices

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Demonstrates skills and knowledge to interpret order form for footwear construction identify timelines determine resources required to meet design and construction requirements identify special construction details and constraints construct components assemble footwear finish final product and ensure quality communicate effectively with medical grade footwear practitioners podiatrists or other order originators as required apply OHS policies in work operations maintain accurate records apply administrative functions related to the construction of custommade medical grade footwear Consistently applies skills and knowledge when organising work completing tasks identifying improvements using workplace practices using OHS practices recording and reporting accidents and incidents assessing operational readiness of equipment used and work processes recognising and adapting to cultural differences in the workplace including modes of behaviour and interactions completing work systematically with attention to detail without damage to goods and equipment
Context and specific resources for assessment	Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas materials and equipment and to information on workplace practices and OHS practices
Guidance information for assessment	This unit may be assessed independently or in combination with other relevant units

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Legislative/regulatory requirements	All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.
Materials may include:	a full range of conventional leathers appropriate textiles, plastic sheeting, appropriate padding, reinforcement sole and related materials fastening or closing devices other specific items such as adhesives, threads and steel toe caps other new materials as developed
Last may include:	plaster wood polyester-nylon expandable foams casting polyurethane
Footwear components may include:	soles insoles heels unit soles ethyl vinyl acetate (EVA) branded outsoles TPR material soles rubber soles toe puffs counters eyelets
Equipment may include:	hand tools vacuum forming and heat moulding equipment sewing machines sanders and polishers
OHS practices		OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include: manual handling techniques standard operating procedures personal protective equipment safe materials handling taking of rest breaks ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents other OHS practices relevant to the job and enterprise

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